Best Western Shakopee Inn

it was GREAT and close to the location i needed to go to

quiet, even though kids stayed here

going to the elevator past the open laundry room

I liked the free arcade games.

I wish the pool was open later.

The breakfast. Cold breakfast with hard boiled eggs and a fruit cup.

The beds were quite nice and the staff was very friendly. Despite the drawbacks, it was overall an enjoyable stay!

The food at breakfast was underwhelming besides the sausages. The WiFi was average for a Best Western - unreliable and slow, but still usable.

It was great to have a smiling face at check in. The morning staff was very attentive with breakfast set up and maintaining it. Massage chairs are "AWESOME" Love seeing recycling bin in the room!

Pool hours were 8:00am-10:00pm, the pool wasn't available until 8:30am when the "pool staff" came in. It was like only one person could unlock the door and when they did open the door I had to uncover the hot tub myself and pool area had dirty towels on tables and toys were on the floor(obviously pool area had not been cleaned). I would suggest changing the pool hours to 6:00am/6:30am, as a business traveler the pool would be great to utilize for work (lap swim) beings the hotel doesn't have a workout room.

I liked that the jacuzzi was right next to the bed and they also had the shower and tub in the bathroom. The bed was very comfy and the bathroom was gorgeous.

The style was a little outdated. The curtains and couch looked like they were from the 70s, and the spa tub also had outdated tiles.

Massage chairs, free arcade, friendly excellent staff. What more could you ask for!!

Location, breakfast was good, friendly staff, massage chairs

Hot tub jets were not able to turn & the spa tub in our room was out of order

We loved, loved the massage chairs and the free video games were a fun addition! Everyone was friendly and everywhere is Super Clean!

We had a mishap with housekeeping procedures , however the owner graciously apologized and gave us bottled water and a bottle of wine for our troubles! Completely unheard of these days!

Friendly and helpful staff and the cleanliness

Everything was great, however, we stayed a couple of days and it would have been nice to see a little difference in the morning breakfast. Maybe even some yogurt or other fruits.

Easy check in and out. Room was very clean.

The manager directed us to an event. There was a lot of road work going on and we made it to our destination with ease

Nobody told us about the free games till we were leaving

Great staff nice room good breakfast and the message chairs ROCKED

The beds were comfortable, the kitchen had plenty of food to choose from, the pool was warm, and the staff were pleasant and helpful. Also it was great to relax in the message chairs after a fun and busy day on Christmas! (:

We had to get new keys twice because they weren't working in the door.